Mystery Shopper

Mystery Shopper

The search for continuous good customer service and product quality, are rendered as key success factors in your business. Our professional team will continuously provide feedback on their “shopping” (from the point of view of a shopper), and the shopper’s overall experience, and thus giving the owners continuous updates of the real situation in their business.

As part of the job that the agency provides, we will make use of the services, which will include purchases made (for the retail businesses and online purchases), or services consumed, be it F&B or even training classes, to be able to provide you with a better viewpoint of the shopping experience.

As part of our work, we have traveled from Singapore too, throughout the region for our clients so as to ensure that we covered a wide range of their products and services in the region, all these are done within a certain specified time frame, to be able to form up a true shopper’s view and experience.

In certain circumstances, we might need to get in touch with their retail business outlets to inquire about certain products or services, either through email or meet face-to-face, we provide the highest quality and usable shopping experience to our clients.

We have worked with a number of companies, these include retail businesses, both online, and brick-and-mortar shopping businesses (supermarket, wet market), F&B businesses, training schools/centers, book stores, supermarkets, airlines, and many more. We always have the shopper with the appropriate age, and gender, according to the shopper requirements. We have always been able to please and wow the customers with our work, as we take our job very seriously and professionally.

Please talk to us and discuss with us how we can ensure that your business not only provides the best customer satisfaction but also, working on ways to appreciate the customers. Please discuss with us if you need a number of our services, we are able to work on a long term engagement with your company.

Other Investigations Service we Render

Besides Mystery Shopping, Spy Singapore PI also delivers other business/commercial private investigation services such as Background Check, Employee Movement, Insurance fraud, and Intellectual property infringement. We are as fast & competent in the Matrimonial/Civil cases such as Adultery Investigation, Child Custody, Domestic Violence, Missing Person, and Pre-Matrimonial investigations.

Call us to discuss your case, be assured all information shared is kept at it’s highest confidentiality and there will be a senior professional Private investigator to assist you from start to end of the case.